Effective Date: October 24, 2024
1. Introduction
Welcome to Saveoria. Protecting your privacy is important to us. This Privacy Policy explains how Saveoria collects, uses, stores, and protects information when you use our website, applications, and services (collectively referred to as the “Service”).
By accessing or using Saveoria, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account on Saveoria, we may collect:
- Name or username
- Email address
- Account login credentials
- Basic profile information you voluntarily provide
This information is used only for operating your account and providing the Saveoria service.
2.2 Platform Activity Information
We may collect information related to how users interact with the platform, including:
- Requests posted by buyers
- Responses from sellers
- Token balances and usage
- Communication activity within the platform
- Device or browser information used to access the service
This information helps operate, maintain, and improve the platform.
2.3 Payment Information
Saveoria does not collect or store financial or payment card information.
All payments for response tokens are processed by a third-party payment processor, Stripe. Payment data such as credit card numbers or banking information is collected and processed directly by Stripe in accordance with their privacy policies and security standards.
Saveoria only receives confirmation that a payment has been completed in order to allocate response tokens to the appropriate account.
3. How We Use Information
Information collected by Saveoria may be used to:
- Create and manage user accounts
- Facilitate marketplace interactions between buyers and sellers
- Allocate and manage response tokens
- Provide customer support
- Improve platform functionality and user experience
- Maintain system security and prevent fraud or abuse
- Comply with legal obligations
Saveoria does not use personal information for advertising sales or data brokerage.
4. Information Sharing and Disclosure
4.1 No Sale of Personal Data
Saveoria does not sell, rent, or trade personal information to third parties. User information is never sold to advertisers, data brokers, or marketing companies.
4.2 Buyer and Seller Privacy
Saveoria operates with a privacy-first marketplace design.
- Buyers do not see the private personal information of sellers.
- Sellers do not see the private personal information of buyers.
- Personal contact information is not disclosed between users unless voluntarily shared by the user.
4.3 Service Providers
Saveoria may use trusted third-party providers to help operate the service. These providers may process limited data necessary to perform their services. Examples include: payment processing providers, cloud infrastructure providers, and security and fraud detection services. These providers are contractually required to protect user information.
4.4 Legal Requirements
Saveoria may disclose information if required to do so by law, including: compliance with court orders or legal processes, responding to lawful requests from authorities, protecting the safety and rights of users or the public, or preventing fraud or abuse of the platform.
5. Data Security
Saveoria takes reasonable measures to protect user information from unauthorized access, alteration, or disclosure. Security practices may include: encrypted communication (HTTPS), restricted system access, authentication safeguards, and monitoring for suspicious activity. However, no online system can guarantee absolute security.
6. Data Retention
Saveoria retains user information only as long as necessary to maintain accounts and services, comply with legal obligations, resolve disputes, and enforce platform policies.
Users may request account deletion, which will remove or anonymize associated personal data where possible.
7. Cookies and Similar Technologies
Saveoria may use cookies or similar technologies to maintain login sessions, remember user preferences, improve performance and reliability, and analyze general platform usage. These technologies do not collect financial data and are not used to sell advertising data.
8. Third-Party Services
Saveoria may integrate with third-party services necessary to operate the platform (e.g. Stripe). Users should review the privacy policies of these third parties for additional details about how they handle data.
9. Children's Privacy
Saveoria is not intended for use by individuals under the age of 13. Saveoria does not knowingly collect personal information from children.
10. User Rights
Depending on applicable laws, users may have rights to access their personal data, correct inaccurate information, request deletion of personal data, or withdraw consent where applicable. Requests can be submitted through Saveoria’s support channels.
11. International Data Transfers
Saveoria services may be hosted on cloud infrastructure that stores or processes data in multiple jurisdictions. By using the platform, users acknowledge that their information may be processed in locations outside their country of residence.
12. Changes to This Privacy Policy
Saveoria may update this Privacy Policy periodically. Updates will be posted on the platform and the “Effective Date” will be revised accordingly. Continued use of the service after updates indicates acceptance of the revised policy.
13. Contact Information
For questions regarding this Privacy Policy or user data, please contact: